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From the early stages of the Covid-19 pandemic in the UK, Patient Safety Learning has been working with others in healthcare – from patients and staff to healthcare leaders and politicians – to identify the impact the pandemic is having on non Covid-19 treatment and care, and on patient safety.
One of the ways we are seeking to identify and address system issues that are causing avoidable harm is through our #safetystories campaign, which we launched in March. We have been asking the public to share their stories with us on our shared learning platform, the hub, to find out what impact the pandemic is having on them and their loved ones.
Most recently, we hosted a webinar, in partnership with HealthPlusCare, titled ‘Patient safety: Time for questions? Non Covid-19 care and treatment’. The webinar took place on Wednesday 6 May, with a panel consisting of:
We are delighted with the success of the webinar, with 542 participants. Those who attended represented stakeholders from across the health and care system, and were well-engaged, making good use of the chat, Q&A and polls.
Before the webinar took place, we asked our panellists to share their three key patient safety issues in relation to non Covid-19 care and treatment. This, along with 80 questions raised by participants during the webinar, led to a very lively discussion. Many good questions were asked and points raised. Some of the most interesting included:
The result of panellists’ and participants’ contributions led to rich discussions that could have kept us going for hours! We wish we’d had more time to respond, however we have a record of the webinar’s discussions and are using the questions and points that were raised to shape our work programme. We’re also making contact with those who asked questions we didn’t get the chance to address. In future webinars, we will allow more time to highlight those issues raised during the discussion and to respond to questions.
If you couldn’t make the webinar, you can watch the video.
We used the discussions that took place at the webinar to inform our submission to the Health and Social Care Select Committee’s Inquiry into ‘Delivering Core NHS and Care Services during the Pandemic and Beyond’.
Our response to the Inquiry:
You can read our response in full.
We look forward to seeing how the Inquiry progresses and will let you know what impact our contribution has made.
Following the webinar, we’ve gained a deeper understanding of the key issues front-line staff and patients are facing and have heard many more great ideas around how to address these issues and improve patient and staff safety.
Due to its success, and the clear need to spend more time addressing the issues raised and identifying further issues, we plan to hold more webinars with HealthPlusCare. We want this to be more participative, with more time for discussion. We’d really value your contribution and we want to hear from you so we can know how best to develop our webinar programme. We will use the programme to highlight current safety issues, identify what action is needed and ultimately influence policy, resources and change.
So that we can determine what issues need to be addressed urgently, can you spare a few minutes to tell us about the issue/s you are most concerned about? Please share your views with us. You will need to be registered on the hub to participate. Registration is quick, easy and free - www.pslhub.org/register
If you would prefer to email us with your views, please send them to [email protected]