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Helen is Chief Executive of Patient Safety Learning.
Helen's passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error.
Helen is an experienced leader in organisational effectiveness and transformational change. She has held leadership roles in healthcare in the UK and the WHO, the National Patient Safety Agency, Equality and Human Rights Commission, Parliamentary Health Services Ombudsman and the Charity Commission.
Helen’s previous leadership roles in patient safety include, as Director of Operations of the National Patient Safety Agency, designing the first patient safety infrastructure and policy framework for the NHS in England, and Director of the National Reporting and Learning System. At the WHO, she held a range of roles, including partnership and patient safety programme management and executive lead of the global ‘Patients For Patient Safety’ programme.
Jonathan's patient safety career began at Datix, where he worked with organisations around the world to design and implement patient safety reporting and learning software. As part of his work, Jonathan was also influenced by patients and families affected by harm in healthcare and social care, as well as staff who had been unfairly treated for raising concerns. Jonathan stepped down as chief executive at the end of 2015 and started work in 2016 on what was to become Patient Safety Learning. Jonathan is now chair of the board of trustees of Patient Safety Learning.
International consultant in patient safety and clinical risk management, senior healthcare executive with extensive leadership experience, former US Department of Defense (DoD) physician executive with career culminating as Chief Medical Officer/Executive Medical Director for the DoD TRICARE health plan currently providing health care to over 9 million beneficiaries world-wide. Most recently served as Chief Medical Officer for Datix where he championed the company’s comprehensive patient safety thought leader efforts internationally through innumerable conference presentations, publications and commentaries.
Expertise: Patient Safety/Risk Management, Clinical Quality Program Development/Sustainment, Utilization Management, Medical Benefits Development; Skilled Educator, Team Leader, Strategic Planner, Critical Analyst, and Iconoclast
Jenny qualified as a midwife in 1998 and has worked in numerous NHS Trusts in clinical, educational, governance and management roles. She has a BSc (Hons) in Midwifery, a Masters Degree in Health and Social Care Education and completed her PhD in 2015. Jenny has increasingly specialised in clinical governance, patient safety and quality improvement over the last 15years across NHS, charitable and private sectors of healthcare with experience in hospital care, primary care, dental services and care services. She remains committed to clinical midwifery working at her local NHS maternity unit alongside her current role as Director of Clinical Governance for BUPA (BUPA Global and UK).
Judi is a registered nurse for forty years and has held various NHS and independent sector leadership and executive director roles, in both the pre-hospital, primary, secondary care and strategic health authority settings.
Judi is currently the Divisional Vice President of Quality for HCA Healthcare UK and leads on all activities related to quality, patient safety and risk. She is also HCA’s nominated Patient Safety Specialist.
Prior to this she was Group Clinical Director/Chief Nurse for Aspen Healthcare and Chief Nurse/Asst Clinical Director of Clinical Governance & Quality Improvement for Bupa’s businesses worldwide. She is also a Specialist Professional Advisor for the Care Quality Commission and has been a previous Board Trustee for a children hospice.
Chair of Professional Record Standards Body for Health and Social Care
Immediate Past Chair of the Royal College of General Practitioners from 2013-16.
She has previously held appointments with NHS Connecting for Health (now NHS Digital), the National Patient Safety Agency, NHS Direct and the University of Nottingham. Her work in patient safety includes establishing a formal clinical safety management system for NHS CfH; the development of safety standards for Health IT for the NHS in England; and the development of e-learning modules on patient safety for doctors in training. Maureen has a long history with RCGP and was Honorary Secretary (1999-2009) prior to being elected Chair of Council in November 2013. She was awarded CBE in the Queen's New Years Honours in 2004.
Stephen is a nurse by background and has over thirty years experience in posts at Board level including Chief Nurse, Chief Executive, Non- Executive Director and Chairman. Stephen was appointed by the Secretary of State as a Commissioner on the Commission for Health Improvement. He was asked to undertake the role of Chairman at Mid Staffordshire NHS Foundation Trust following the highly critical report from the Healthcare Commission. Stephen was previously Chairman of the Department of Health Human Factors Reference Group. He has been a Non Executive Director and Senior Independent Director for the predecessor body of the University Hospitals of Derby and Burton Foundation Trust since 2013, twice being reappointed with his current term expiring in January 2020.
Clive has been appointed as PSL’s Chief Digital Officer. Clive will support us, working with Dr Carl Macrae and the PSL team, to develop and deliver PSL’s Learning Platform.
Clive Flashman is President of the Digital Health Council of the RSM, and a mentor for the NHS Clinical Entrepreneurship Programme. He has a strong background and interest in digital transformation in health and care. He was one of the leading innovators of Knowledge Management in the UK at the start of the dotcom boom, and published in a range of journals at the time. He then joined the National Patient Safety Agency where he designed a national Knowledge System for patient safety, facilitated a WHO committee, chaired a global HL7 Special Interest Group and sat on the NHS Information Standards Board and NHS National Knowledge Service. Clive has lectured and mentored at a number of universities and is currently a visiting lecturer in Digital Health at the University of Cumbria.
Samantha is developing and curating content for Patient Safety Learning's new online learning platform and community, the hub. She is an experienced Editor, having worked on many print and online medical and scientific publications at Elsevier, the BMJ and the European Medical Group. She spent seven years working as a Website Communications Manager at the Department of Health, which included redesigning the NHS Purchasing and Supply Agency website, and more recently she was the Managing Editor at the Royal Society of Tropical Medicine & Hygiene.
Stephanie is an experienced health communications professional. She has a wealth of editorial and project management experience and a passion for clear and engaging content.
She has worked for regulators and unions, in press offices and corporate communication teams. Stephanie also has practical experience of working in paediatric therapies and social care teams.
Her role for Patient Safety Learning is as Content and Engagement Manager for the hub.
Lotty has worked in voluntary and public sector communications for over a decade. She loves helping people communicate their stories and perspectives and is passionate about making online content easy to find and easy to understand.
She has managed content production for major website redesigns, trained colleagues in writing for the web and built new websites for charities and research studies.
As Content and Engagement Manager for the hub, Lotty’s role is to help patients and healthcare professionals share their stories, projects and ideas around patient safety.
Prior to joining Patient Safety Learning, Mark worked in business support roles at the Alzheimer's Society for several years and before that performed a number of different roles for two Members of Parliament, including campaigns, policy research and casework.
In his role as Business and Policy Manager, Mark helps to develop Patient Safety Learning's policy positions and supports its business administration and governance processes.