Jonathan's patient safety career began at Datix, where he worked with organisations around the world to design and implement patient safety reporting and learning software. As part of his work, Jonathan was also influenced by patients and families affected by harm in healthcare and social care, as well as staff who had been unfairly treated for raising concerns. Jonathan stepped down as chief executive at the end of 2015 and started work in 2016 on what was to become Patient Safety Learning. Jonathan is now chair of the board of trustees of Patient Safety Learning.
International consultant in patient safety and clinical risk management, senior healthcare executive with extensive leadership experience, former US Department of Defense (DoD) physician executive with career culminating as Chief Medical Officer/Executive Medical Director for the DoD TRICARE health plan currently providing health care to over 9 million beneficiaries world-wide. Most recently served as Chief Medical Officer for Datix where he championed the company’s comprehensive patient safety thought leader efforts internationally through innumerable conference presentations, publications and commentaries.
Expertise: Patient Safety/Risk Management, Clinical Quality Program Development/Sustainment, Utilization Management, Medical Benefits Development; Skilled Educator, Team Leader, Strategic Planner, Critical Analyst, and Iconoclast
Jenny qualified as a midwife in 1998 and has worked in numerous NHS Trusts in clinical, educational, governance and management roles. She has a BSc (Hons) in Midwifery, a Masters Degree in Health and Social Care Education and completed her PhD in 2015. Jenny has increasingly specialised in clinical governance, patient safety and quality improvement over the last 15years across NHS, charitable and private sectors of healthcare with experience in hospital care, primary care, dental services and care services. She remains committed to clinical midwifery working at her local NHS maternity unit alongside her current role as Director of Clinical Governance for BUPA (BUPA Global and UK).
Judi is a registered nurse for forty years and has held various NHS and independent sector leadership and executive director roles, in both the pre-hospital, primary, secondary care and strategic health authority settings.
Judi is currently the Divisional Vice President of Quality for HCA Healthcare UK and leads on all activities related to quality, patient safety and risk. She is also HCA’s nominated Patient Safety Specialist.
Prior to this she was Group Clinical Director/Chief Nurse for Aspen Healthcare and Chief Nurse/Asst Clinical Director of Clinical Governance & Quality Improvement for Bupa’s businesses worldwide. She is also a Specialist Professional Advisor for the Care Quality Commission and has been a previous Board Trustee for a children hospice.
Helen is Chief Executive of Patient Safety Learning.
Helen's passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error.
Helen is an experienced leader in organisational effectiveness and transformational change. She has held leadership roles in healthcare in the UK and the WHO, the National Patient Safety Agency, Equality and Human Rights Commission, Parliamentary Health Services Ombudsman and the Charity Commission.
Helen’s previous leadership roles in patient safety include, as Director of Operations of the National Patient Safety Agency, designing the first patient safety infrastructure and policy framework for the NHS in England, and Director of the National Reporting and Learning System. At the WHO, she held a range of roles, including partnership and patient safety programme management and executive lead of the global ‘Patients For Patient Safety’ programme.
As our Director, Clare supports the development and delivery of our organisational strategy and takes a leading role in the development of our ‘how to’ resources, products and services.
She has almost 30 years’ experience of the NHS. Her passions of patient safety and leadership started to develop during her time as a front-line clinician and thereafter leading the maternal death enquiry in Yorkshire and the East Midlands, as the Patient Safety and Experience Manager at East Midlands Ambulance Service and leading the National Mortality Case Record Review programme for the Royal College of Physicians. Clare has also spent time as a Non-Executive Director at Northwest Ambulance Service and most recently has been an Assistant Director at the Parliamentary and Health Service Ombudsman.
Clive Flashman is a Trustee of The Picker Institute and a Non-Executive Director of SEHTA. He is a Past President of the Digital Health Council of the RSM, and a mentor for the NHS Clinical Entrepreneurship Programme and other digital health accelerators such as TheHill at Oxford. He has a strong background and interest in digital transformation in health and care. He was one of the leading innovators of Knowledge Management in the UK at the start of the dotcom boom and published in a range of journals at the time. He then joined the National Patient Safety Agency where he designed a national Knowledge System for patient safety, facilitated a WHO committee, chaired a global HL7 Special Interest Group and sat on the NHS Information Standards Board and NHS National Knowledge Service. Clive has lectured and mentored at a number of universities and is currently a visiting lecturer in Digital Health at the University of Cumbria.
As our Associate Director, Claire providers specialist patient safety expertise and coordinates and supports the development of our patient safety networks hosted on the hub.
Sam is the Lead Editor of the hub, Patient Safety Learning's award-winning online learning platform for patient safety.
Sam has over 25 years' editorial experience in medical and scientific publishing having worked at Elsevier, the BMJ, the Department of Health and Social Care, and more recently at the Royal Society of Tropical Medicine & Hygiene. She has overseen major website and intranet redesigns, implemented editorial and content management systems, trained colleagues in writing and editing for print and online publications, and managed the editorial process for many journals and books.
Stephanie is an experienced communication and engagement professional. She has a wealth of editorial and project management experience and a passion for helping people connect with their audience in a meaningful way.
She has worked for health regulators and unions, in press offices and corporate communication teams. Stephanie also has practical experience of working in paediatric therapies and social care teams.
Her role for Patient Safety Learning is as Content and Engagement Manager for the hub.
Prior to joining Patient Safety Learning, Mark worked in business support roles at the Alzheimer's Society for several years and before that performed a number of different roles for two Members of Parliament, including campaigns, policy research and casework.
In his role as Business and Policy Manager, Mark helps to develop Patient Safety Learning's policy positions and supports its business administration and governance processes.
Physician Leader and senior healthcare quality, safety and wellbeing executive with 25+ years of progressive leadership across US federal agencies, health systems, and global improvement organizations; focusing on healthcare system redesign and disruptive innovation for new and better results. Previously Vice President for Safety at the Institute for Healthcare Improvement following Chief Patient Safety Officer/VP Quality Institute for Presbyterian Healthcare Services (New Mexico, USA). Resolute on equitable accountability (Just Culture) as the driver of psychological safety and workplace productivity/effectiveness.
Co-founded Uniting for Safety, a consortium of healthcare quality and safety improvement organisations to unite around a shared healthcare safety priority. Certified Physician Executive, Certified Professional in Patient Safety, Board Certified Family Physician, IHI Fellow.