James Titcombe OBE

Executive Director

Previously James was working with the Care Quality Commission as their National Advisor on Safety and recently has advised on the establishment of the new Healthcare Safety Investigation Branch (HSIB).

James studied engineering at Leeds University and has recently completed a Post Graduate Certificate (PGCert) in Patient Safety at Imperial College, London.

Helen Hughes

Chief Executive Officer

Helen is an experienced leader in organisational effectiveness and transformational change. She has held leadership roles in healthcare in the UK and the World Health Organisation and in improvement and regulatory bodies such as the National Patient Safety Agency, Equality and Human Rights Commission, Parliamentary Health Services Ombudsman and the Charity Commission. She Chairs a Charity, Solace Women's Aid.

Helen's passion for improved patient safety is derived from a personal family insight into the impact of unsafe care and her dismay at the ineffectiveness of organisational responses to learn from error. She brings her insight from cross organisational learning and her knowledge of human factors and systems to work - to further support initiatives in healthcare organisation culture and learning, ensuring the impact on patient and staff experience is at the centre of patient safety improvement.

Jonathan Hazan

Chair of the Board of Trustees

Jonathan's patient safety career began at Datix, where he worked with organisations around the world to design and implement patient safety reporting and learning software. As part of his work, Jonathan was also influenced by patients and families affected by harm in healthcare and social care, as well as staff who had been unfairly treated for raising concerns. Jonathan stepped down as chief executive at the end of 2015 and started work with James Titcombe in 2016 on what was to become Patient Safety Learning. Jonathan is now chair of the board of trustees of Patient Safety Learning.

Dr Carl Macrae

Patient Safety Learning Adviser

Carl Macrae is a social psychologist specialising in how organisations achieve high levels of safety, reliability and resilience. His work focuses on aviation and healthcare and is particularly concerned with how safety improvements are initiated, interpreted and organised; how organisations respond to disruptions, manage risk and learn from error; and how organisational and regulatory systems can be designed to support local innovation and improvement.

Carl is a Senior Research Fellow in the Department of Experimental Psychology at the University of Oxford, a Research Associate at the London School of Economics Centre for Analysis of Risk and Regulation and a Chartered Psychologist. His work spans research, policy, regulation and practice in a range of safety-critical industries and he holds a PhD in risk and safety management.

Previously he has held posts including Health Foundation Improvement Science Fellow and Senior Research Fellow at Imperial College London, Special Advisor and Business Architect at the NHS National Patient Safety Agency, Senior Research Fellow at University of Leicester medical school, two ESRC research fellowships at the London School of Economics, and visiting positions at Stanford University, University of California San Francisco, Cranfield University Safety and Accident Investigation Centre and the Australian National University, Canberra. He has also worked as a regulatory and prudential affairs associate in the risk management group of an investment bank.

Prof Alison Leary

Patient Safety Learning Trustee

Professor Alison Leary is Chair of Healthcare & Workforce Modelling at London South Bank University. After spending ten years in science, Alison undertook an RN diploma. She attained a Masters in Biomedical Science and worked in acute Haematology services. She has a PhD in Clinical Medicine from the University of London.

She is a Fellow of the Royal College of Nursing, Fellow of the Queen Nursing Institute and a Winston Churchill Fellow (for which she examined high reliability organisations looking at safety. In 2018 she gave the James Reason lecture at the Patient Safety Congress.

Alison writes regularly, undertakes projects around the modelling of complex systems and has a particular interest in the work of specialist practice and its value.

Sir Stephen Moss

Patient Safety Learning Trustee

Stephen is a nurse by background and has over thirty years experience in posts at Board level including Chief Nurse, Chief Executive, Non- Executive Director and Chairman. Stephen was appointed by the Secretary of State as a Commissioner on the Commission for Health Improvement. He was asked to undertake the role of Chairman at Mid Staffordshire NHS Foundation Trust following the highly critical report from the Healthcare Commission. Stephen was previously Chairman of the Department of Health Human Factors Reference Group. He has been a Non Executive Director and Senior Independent Director for the predecessor body of the University Hospitals of Derby and Burton Foundation Trust since 2013, twice being reappointed with his current term expiring in January 2020.

Dr Dan Cohen

Patient Safety Learning Trustee

International consultant in patient safety and clinical risk management, senior healthcare executive with extensive leadership experience, former US Department of Defense (DoD) physician executive with career culminating as Chief Medical Officer/Executive Medical Director for the DoD TRICARE health plan currently providing health care to over 9 million beneficiaries world-wide. Most recently served as Chief Medical Officer for Datix where he championed the company’s comprehensive patient safety thought leader efforts internationally through innumerable conference presentations, publications and commentaries.
Expertise: Patient Safety/Risk Management, Clinical Quality Program Development/Sustainment, Utilization Management, Medical Benefits Development; Skilled Educator, Team Leader, Strategic Planner, Critical Analyst, and Iconoclast

Professor Maureen Baker CBE

Patient Safety Learning Trustee


Chair of Professional Record Standards Body for Health and Social Care

Immediate Past Chair of the Royal College of General Practitioners from 2013-16.

She has previously held appointments with NHS Connecting for Health (now NHS Digital), the National Patient Safety Agency, NHS Direct and the University of Nottingham. Her work in patient safety includes establishing a formal clinical safety management system for NHS CfH; the development of safety standards for Health IT for the NHS in England; and the development of e-learning modules on patient safety for doctors in training. Maureen has a long history with RCGP and was Honorary Secretary (1999-2009) prior to being elected Chair of Council in November 2013. She was awarded CBE in the Queen's New Years Honours in 2004.

Clive Flashman

Chief Digital Officer

Clive has been appointed as PSL’s Chief Digital Officer. Clive will support us, working with Dr Carl Macrae and the PSL team, to develop and deliver PSL’s Learning Platform.

Clive Flashman is President of the Digital Health Council of the RSM, and a mentor for the NHS Clinical Entrepreneurship Programme. He has a strong background and interest in digital transformation in health and care. He was one of the leading innovators of Knowledge Management in the UK at the start of the dotcom boom, and published in a range of journals at the time. He then joined the National Patient Safety Agency where he designed a national Knowledge System for patient safety, facilitated a WHO committee, chaired a global HL7 Special Interest Group and sat on the NHS Information Standards Board and NHS National Knowledge Service. Clive has lectured and mentored at a number of universities and is currently a visiting lecturer in Digital Health at the University of Cumbria.

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