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On 29 March, Mike Bird of Patient Safety Learning presented at the Support Workers in London Voice Network Event organised by Health Education England (HEE). The title of his presentation was 'What is Patient Safety?' and it set the context for a working day of presentations and working sessions on patient safety.
Mike said, “It was fascinating to present to a range of people whose role in patient care often goes unrecognised: people like phlebotomists, community outreach workers, physiotherapists or nurse associates. Their work plays a key role in the safety of patient care and it was pleasure to speak to them and hear their questions.”