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Since the hub first launched in July 2019, it's seen a steady increase in membership...
Feedback has been overwhelmingly positive. People like the way that they can share knowledge in a structured and standardised way with others, as well as the rich functionality of our community spaces...
Some of the feedback we've received includes...
Each week, members are adding rich and insightful content to the hub’s knowledge library...
We know content on the hub is high-quality because of trends we’ve noticed, such as...
Best of all, we’re starting to see signs that the hub is helping us to achieve Patient Safety Learning’s aims of working towards a patient-safe future. As patients and frontline staff post their stories, sometimes anonymously, we’re working with other organisations to affect change.
A recent example is a story from a nurse who witnessed a surgeon accidentally drop an instrument on the floor, pick it up and reuse it, without it going through a steriliser. The nurse reported the incident, but no action was taken. Instead, her shifts were blocked and she subsequently stopped working at the hospital.
Since highlighting this system issue on the hub, we have been in contact with various organisations, including NHS England & Improvement, Care Quality Commission, National Guardian’s Office, Nursing and Midwifery Council and General Medical Council.
We’re following up with them about issues such as staff in private institutions having access to Freedom to Speak up Guardians, asking who is responsible to ensure these provisions are in place for staff and what action will be taken if they are not. We’re also highlighting the difficulties of reporting issues of unsafe care in these circumstances when staff are in locum roles.