How we work and what we do

We take a creative approach, working closely with healthcare and social care workers, patients and service users, healthcare organisations, academics and other safety organisations.

We take a creative approach

Working closely with healthcare and social care workers, patients and service users, healthcare organisations, academics and other safety organisations on projects that really make a difference.  

Key areas of work include:

  • Working with experts to develop approaches to help organisations share learning and improvement strategies.
  • Encouraging healthcare organisations to incentivise patient safety reporting and improvement work.
  • Working with families who have experienced harm in healthcare and social care, to support their efforts to share their experience and influence safer care.
  • Working with partners to unlock the value of the learning from the data held in incident reporting systems.
  • Developing training for healthcare organisations to support patient safety learning and positive change.


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